We want you to be happy with your order!
If you’re not, you can return/exchange your items.
Before exchanging or returning a product or your entire order, please contact us at firstname.lastname@example.org. No exchange/return will be accepted without our authorization. All returns will be subjected to an online store credit only.
All the products on sale are Final Sale. No Exchange and no Refund.
All the customized products are Final Sale. No Exchange and no Refund.
The shipping fee are not free for order return.
When returning items, please remember the following:
Return It Within 10 Days
The return process must begin within 10 days of receiving your order. No refunds on customer error in regards to size and/or style. All returns are for the purchase price only, which do not include shipping costs. All customized products are final sale. All product must be returned unused, unopened (product seals), and in their original packaging otherwise, we may not be able to accept them. Returns that are used, damaged or altered in any way are not eligible for return and may be sent back to the customer. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your return will be processed, usually within 10 business days.
Return New Items Only
Returned cleats, clothes and accessories must be in new, unworn condition without any scuffs, scratches, stains, tears, or hair and with the original tags attached.
Some Items Can’t Be Returned
All clearance items are final sale and cannot be returned or exchanged. Gift cards are final sale and cannot be returned.
Keep the Tags On
Please keep this tag on if you want to return the item. If you return an item without the original hang tag attached, the return will not be processed.
Please note that if the above conditions are not met, the return/exchange will not be processed.
For Any Other Questions: